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What an independent freight agent is, what you keep, what a brokerage provides, and how experienced brokers make the move.
An independent freight agent runs their own book of shipper customers as their own business under a brokerage's authority and infrastructure. The agent owns the customer relationships and earns a share of gross profit — with Armstrong, up to 75% — while the brokerage provides carriers, technology, credit and back-office support.
Carrier network (TL + LTL), a proprietary TMS, pricing and CSP support, customer credit, billing, collections, carrier payment, claims and compliance — the infrastructure an independent agent would otherwise have to build. This is the agent-based 3PL model →
Most agents come from a brokerage background with an existing book. The path is a confidential book review, a model of your customers with Armstrong pricing and splits, and a guided transition that sets up carriers, replicates pricing and moves customer credit before you go live. Coming from a W-2 role? Compare the models →
An independent freight agent runs their own book of shipper customers as their own business under a brokerage's authority and infrastructure. The agent owns the customer relationships and earns a share of gross profit, while the brokerage provides carriers, technology, credit and back-office support.
Most agents come from a brokerage background with an existing book. The path is a confidential book review, a model of your customers with the brokerage's pricing and splits, and a guided transition that sets up carriers, pricing and customer credit before you move.